Frequently Asked Questions
Everything you need to know about your Lofi Merch order.
How long will it take to receive my order?
Standard shipping usually takes 5-10 business days. Since many of our lofi-inspired pieces are printed on demand to reduce waste, please allow 2-3 days for production before your item ships.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel. If your merch arrives damaged or with print defects, please contact us immediately for a free replacement.
How should I wash my Lofi Merch to preserve the print?
To keep your graphics looking fresh, we recommend washing inside out in cold water and hanging to dry. Avoid ironing directly onto the printed designs.
Do you ship internationally?
Yes, we ship our lofi aesthetic worldwide. Shipping rates and delivery times vary by country and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package?
Once your order is processed and shipped, you will receive an email with a unique tracking number and a link to monitor its journey to your doorstep.