Returns & Exchanges
At Lofi Merch, we want you to be completely satisfied with your aesthetic apparel, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your gear doesn't fit the vibe or the size isn't right, we are here to help you find the perfect replacement.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unwashed condition.
Ship It Back
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing